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Elda Calixto was great. She kept me informed and I would gladly work with her again!
We shipped 2 U-Crate 100's from California to Portugal. The service on the US team was phenomenal! Kim Garner stayed in touch, kept us informed, and allowed us to know exactly what was going on every step of the way.
Unfortunately, I can't say the same about the team in Rotterdam. They were almost non-existent. They didn't update my phone number to the local delivery company, which caused at least an additional week's delay. I'm not sure I would have received it yesterday (13 weeks from departure) if a local friend who received theirs the day before hadn't given me the delivery company's phone number. I called them and made it happen the same day. The European team gets a single star from me.
I just sent this to the team at UPakWeShip - it says it all, apart from the fact that we found packing our own crate to be very convenient - better (and cheaper) than shipping individual boxes.
Our crate ended its journey from Colorado, USA to the suburbs of London, UK, yesterday. We have busied ourselves to unpack everything, but I just wanted to drop you a note to thank you for your service. From the very beginning you have been extremely helpful and extraordinarily communicative. The whole process, door-to-door, was handled efficiently and we always knew where our box of treasures was.
In short, although I can’t credit you with the super packing job (for that I take credit ?), working with you has been a pleasure. Light-years away from a nightmare or two we’ve had in the past with other agencies.
Great and responsive service from quote to delivery. Very smooth and no unexpected costs. Would strongly recommend for global shipping
I called upakweship with at least 10 questions regarding a move from the
USA to England. I spoke to Erika and she was a delight from the time I said hello until I asked her the final question. She was knowledgeable, caring, understanding and polite. I found out every-
thing I wanted to ask and she answered all with ease . Thank you Again, Erica. I will be in touch as soon as I have a definite date.
We used the ucrate 100 service to transport electronics, toys and houseware from Florida to the Uk. Despite the shipping challenges everything arrived in the condition it left us 9 weeks later. Great support from Alicia in the US and Kate in the uk. Good value and excellent service.
Moving is very stressful especially when one moves overseas.
Upakweship is a top-notch company that helped me with my international move from A to Z.
The employees are courteous and professional during the entire process.
Tremendous service. Kept up-to-date all the way. Thank you!
Great service all the way. Pick up in the US and delivery in the UK was very smooth, our shipment was in great condition. Communication was top-tier with Kate in the UK side, she was always very responsive.
We had been doing extensive research into shipping companies for our serious move from Canada to France. Over twenty inquiries and literally dozen of quotes, and oh the calls!
It was the prompt, polite and in depth answers and patience from Kris that persuaded us to choose UpakWeShip. I can honestly say that we slept better feeling that Kris truly was watching out for us.
Its a crazy world out there especially these days with travel and shipping, and though it is just material stuff in the container, its our little world and we are relieved and comfortable knowing Kris is involved and with us every step of the way! He is great and we wish him the very best!